Privacy Policy

Salt Boys Utah

Effective Date: October 9, 2026

This policy explains, in plain words, what information Salt Boys Utah ("Salt Boys," "we," or "us") collects, how we use it, and the choices you have.

Information We Collect

  • Contact details: your name, phone number, email address, and service address.
  • Payment information: payments are processed through our billing platform. We do not store your card numbers ourselves.
  • Smart sensor data: salt-level readings from the smart sensor in your water softener.
  • Form information: what you share with us through forms on our website and through Facebook, Instagram, and Messenger ad forms (Lead Ads).

How We Use Your Information

We use your information to:

  • Provide your service.
  • Schedule deliveries and visits.
  • Bill for your plan.
  • Communicate with you.
  • Run our business.

We Never Sell Your Information

We never sell your personal information. We share it only as needed with service providers that help us run our service:

  • Our billing and payment processor.
  • The EZsaltGo platform.
  • The text message (SMS) and email tools we use to contact you.

Texts and Calls

If you submit a form, we may call or text you about our services. You can reply STOP to any text to opt out. Message and data rates may apply.

Cookies and Analytics

Our website uses cookies and analytics tools to understand how people use the site and to improve it. If we use the Meta (Facebook) pixel, it helps us measure how well our Facebook and Instagram ads work. You can block or delete cookies in your web browser settings.

Data Security and Retention

We take reasonable steps to protect your information. We keep it only as long as we need it to provide service, meet our legal obligations, and run our business.

Your Choices

You can ask us to:

  • Show you the personal information we have about you.
  • Delete your personal information.
  • Stop calling, texting, or emailing you.

To make a request, email info@getsaltboys.com or call (435) 619-9022.

Children

Our service is not directed to children under 13.

Governing Law

This policy is governed by the laws of the State of Utah.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.

Contact Us

Salt Boys Utah

Please also see our Terms and Conditions.